Technical Client Support (Part-Time/Werkstudent)

3MEGAWATT | MUNICH, GERMANY

We are looking for a technical client support part-time student (Werkstudent) to join us in the fight against climate change. We are building software to automate and optimise the management of operating renewable energy plants. Our BluePoint software platform helps investors and operators of renewable energy portfolios to manage their assets more efficiently. We provide support for more than 20 countries and count leading solar companies as our clients. The position is based in Munich with an immediate starting date. We are a young dynamic team who enjoy working closely together for the benefit of our clients. All of us are eager to change the way the renewable industry manages their renewable energy portfolios, so that we can do our little bit to fight climate change. Are you ready to join us? Then read on.
We offer you
  • We offer personal growth experience of helping build a truly successful SaaS company with a stellar team where you can have a huge impact.
  • You will develop good understanding of the renewable energy industry. You will enjoy working with an international team who are at the cutting edge in their industry and who are pushing hard to make their solution an industry standard. 
What you will do

You will work directly with one or more members of the client support team. You will be assisting with client related implementation and support activities. You will have direct interaction with clients in Europe, Asia and the United States. You will develop good understanding of solar asset management processes and work with our in house support ticketing system.

You will help us:

  • Supporting the client account managers and client “on-boarding” activities.
  • Assisting in the integration of our software to monitoring systems and assuring the quality of data acquired.
  • Improving our client support documentation and manuals.
  • General organization and administrative support.
What we care about
Our ideal candidate is a motivated self-starter with a lot of intellectual curiosity.  You will thrive in fast growing entrepreneurial culture where initiative and good ideas are highly valued.  You will enjoy working with a multicultural team who are at the cutting edge in their industry and who are pushing hard to make their solution an industry standard.  

We are looking preferably for a candidate studying renewable energy, business administration or engineering. 

Ideally, you also bring the following qualifications:

  • High level of commitment, dedication and independence.
  • Excellent computer skills: very strong MS Office skills are required, Python and other programming languages are a plus
  • You appreciate a lean organization, think and act like an entrepreneur.
  • You feel comfortable in an international environment
  • Excellent English (written and verbal) is a must. German skills are not relevant for this position.
  • A positive view: no job is too big, no job is too small.
  • Experience or strong interest in renewable energy, particularly solar and wind.
  • If you are not European citizen, you should already have a permit to work in Germany.
 Tech    Small Size
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"3megawatt is a pioneer in its space and it's in between two very exciting industries which are renewable energy and SaaS. Renewable energy is booming and energy itself is the biggest market in the world."
Manuel Nasti.
Vice Presitent for Operations
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"During the meetings you can say whatever comes to your mind and your ideas don't just flow around – they become real in the application itself, so it's really nice to be listened in this company."
Emin Bugra Saral.
Lead Software Engineer

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