Key Account Manager (m/f)

EMNIFY | BERLIN, GERMANY

Your position
We are looking for an experienced and motivated Key Account Manager to join our Berlin office to develop and grow our key accounts. You will help us grow our business by playing an integral part in generating new sales and maintaining strong relationships with our key customers. The position provides a unique chance for a hands-on person with great communication skills.
Key activities
  • Win new key accounts and develop strong long-term relationships
  • Acquire a thorough understanding of key customer needs and requirements
  • Play an integral part in generating new sales that will turn into long-lasting relationships
  • Develop and implement an action plan for how key account will achieve targets, identify specific actions to improve profit and grow the business
  • Resolve any issues and problems faced by customers and deal with complaints to maintain trust
  • Serve as the link of communication between key customers and internal teams
  • Collaborate with the Sales and Customer Success Management teams to identify a set of high-opportunity key accounts
  • Conduct regular reviews of business performance and deliver accurate monthly sales forecasts
Knowledge & Skills Required:
  • Have a minimum of 3+ years experience working in account management, customer success or B2B sales role
  • Proven track record in managing and closing deals with big B2B customers
  • Strong technical background with experience in Telecommunication, SaaS (B2B) or IoT is a plus; comfortable discussing technical and commercial topics
  • Preferably knowledge and insight into telecommunication and/ or IoT
  • Strong communication and interpersonal skills with aptitude for building relationships
  • Excellent written and verbal communication skills in English, any additional language is a plus

Bonus Points

  • You've already sold to enterprise customers and build a network with decision makers
Why EMnify?
With you, as part of our team, we want to expand our success globally and inspire businesses and developers with our innovative product. You’ll be at the forefront of the global technological revolution of IoT. Some benefits you'll get at EMnify:
  • A flat hierarchy, direct and open communication culture
  • Challenging tasks in a dynamic and international environment (25+ nationalities)
  • Great central location in the heart of Berlin – with an awesome view!
  • Regular team and company events
  • Social rooms with a Playstation to have fun together
  • A variety of drinks and snacks
  • Free gym on site
  • Free in-house German lessons
  • Dog-friendly work environment

Jobs at EMnify

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