Business Process Manager (m/f)

Business Process Manager (m/f)

Business Process Manager (m/f)

4HUNDRED | MUNICH, GERMANY

We are Germany’s first fully digital energy provider. We leverage cutting edge technology alongside a positive and compelling brand voice to bring a much needed breath of fresh air to the energy market. We founded 4hundred in 2017 to bring simple, transparent and fair prices to all German households. We have made it our mission to deliver the benefits of the latest technologies to our customers in a beautifully designed easy-to-use interface that makes energy simple and fun. We continuously work with our community of customers to find ways to make our product even better – after all, it’s them who use it every day.

We want to offer the best digital user experience in energy – are you in?

Your role

Improve our processes

We trust our employees and encourage them to take on responsibility from day one. In our team you will assume responsibility for the development and improvement of the procedures in our industry ecosystem. Your prior experience with energy market tools and processes will ensure that you are able to automate and optimise everything we do. You’ll be the hub for all procedural topics in relation to our offer – using your passion for innovation and technology to drive our processes forward as precisely and flawlessly as possible. Crucially, you really get a kick out of understanding and optimizing complicated processes and make it easy for everyone else to work with them.

Manage our partners

 As our Business Operations Manager you’ll be monitoring the performance of both our existing, and our potential partners. You’ll be reviewing data to gain a deeper understanding of the processes under your supervision, and ensuring their performance is in line with our vision. This relationship is crucial to our operation, and you will be crucial for ensuring a successful collaboration with our partners.

Inspire long-term change

While process improvement and partner management are most pressing right now, we want to change the way energy works for good. So if you are the kind of person who can affect regulatory change, we would be very happy for you to proactively lobby to deliver regulatory changes to the energy market in support of 4hundreds strategic direction.

What you offer

You have a considerable amount of operational experience from a Startup, independent energy firm or consultancy background. The passion you have for innovation and tech should be matched by your proven track record in operational excellence and process automation.

As an independent problem solver, you are more than happy approaching challenging new tasks, always working ‘hands-on’ towards tangible objectives. Project Management comes natural to you, as well as confidently engaging and interacting with stakeholders across the business.

You have deep knowledge in some of our key topics (balancing, market communication, energy data management, prognosis and procurement). Don’t worry if you don’t know it all, as long as you have a burning desire to further your knowledge on the rest.

You thrive in an international environment and have excellent English skills as well as a bachelor’s or master’s degree in business administration, economics, computer science or a related field.

  • You care deeply about how companies treat their customers
  • You communicate quickly, concisely and accurately in writing and in person
  • You have delivered on multiple, time sensitive projects across different lines of business
  • You have the skill to influence industry stakeholders who may not always like your ideas
  • You think strategically and see the bigger picture, but also know when to step into the detail
  • You focus on real-world solutions and have a genuine desire to make things better
  • You have worked our studied abroad and thrive in a multicultural environment
  • You enjoy implementing and optimising complex processes as the foundation of your work.

Sounds good?

Then we’d love to hear from you! Apply now with just a few clicks!

 Tech    Small

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“We co-create 4hundred with our customers. Through our community, customers can really engage with us, tell us about how we can make 4hundred better, which is really rare for an energy provider”   
Elisa
Community Manager

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“What really ties our team together are values: their attitude towards the world around them. Their attitude towards other people. Our people have a lot of freedom. But freedom also means a lot of responsibility”
Andrew 
Founder

Jobs at 4hundred

Customer Service Star (m/w)

Customer Service Star (m/w)

Customer Service Star (m/w)

4HUNDRED | MUNICH, GERMANY

Kommunikation und Kundenservice sind Deine Leidenschaft? Eine endlich mal coole, moderne und revolutionäre Firma, die den Großen die Stirn bietet! Das findest Du spannend? Hier ist Deine Chance, Customer Service neu zu definieren und gemeinsam mit uns 4hundred weiter mit aufzubauen!

Die Stelle kann in Voll- oder Teilzeit besetzt werden.

Dein Profil

  • Du überzeugst durch Deine freundliche und kommunikative Art, bietest zuverlässige und lösungsorientierte Arbeitsweise und liebst den direkten Kundenkontakt
  • Du klärst telefonische und schriftliche Kundenanfragen souverän, freundlich und kreativ
  • Du bist flexibel einsetzbar
  • Du kennst Dich mit Office tools genauso gut aus wie mit Teams, Skype oder Hangouts
  • Du sprichst fließend Deutsch und hast gute Englischkenntnisse

Deine Rolle

  • Du betreust unsere Kunden professionell via E-Mail als erster Ansprechpartner
  • Wenn nötig, greifst Du zum Telefon und findest mit dem Kunden eine passende Lösung
  • Du bearbeitest eigenständig Anfragen von Bestands- und Neukunden und beschäftigst Dich mit deren Wünschen und Fragen
  • Mit Hilfe von Kundenfeedback identifizierst Du Probleme und positive Aspekte der Produkte und Prozesse und gibst diese direkt an die Gründer weiter
  • Du unterstützt die 4hundred Community mit Deinen Beiträgen
  • Mit Freundlichkeit und Kompetenz stellst Du sicher, dass unsere Kunden zufrieden sind und eine individuelle Betreuung erhalten

Hört sich gut an?

Dann würden wir uns freuen, von dir zu hören! Jetzt mit nur wenigen Klicks bewerben!

 Tech    Small

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“We co-create 4hundred with our customers. Through our community, customers can really engage with us, tell us about how we can make 4hundred better, which is really rare for an energy provider”   
Elisa
Community Manager

dummy

“What really ties our team together are values: their attitude towards the world around them. Their attitude towards other people. Our people have a lot of freedom. But freedom also means a lot of responsibility”
Andrew 
Founder

Jobs at 4hundred

Working Student Annotation

Working Student Annotation

Working Student Annotation

GINI | MUNICH, GERMANY

Who we are – Gini family 

Gini is an established FinTech Start-Up with currently 40 passionate people. We are creating a software assistant that enhances everyone’s quality of life – by automating tedious, mindless tasks. We work in self-organized and cross-functional teams which give everyone at Gini immense autonomy and responsibility. Transparency, innovation and continuous improvement are fundamental pillars in the way we work together.
You will be joining the “AI Lab” which researches the latest trends in Deep Learning and develops revolutionary AI solutions.

Your perks

  • Flexible working hours
  • A mentor who actively supports you in your personal and professional growth
  • Fruit, coffee, tea, cereal, snacks and loads of soda and beer
  • Amazing location in downtown Munich
  • A feedback-giving culture full of purpose and community. Check out what employees and candidates say about us on kununu and Glassdoor.

Your playing field at Gini

  • Your mission is to provide text annotation of financial documents and/or visual annotation of document photos in accordance with the requirements
  • You will analyse documents and identify patterns in them
  • You will review annotations done by other annotators and check for mistakes
  • You will actively contribute to our Semantics and Computer Vision departments with your annotation help and your skills

Your profile

  • You work focused on documents and others call you a perfectionist due to your attention to detail
  • You have good computer skills and feel comfortable working with tools you have never used before
  • You are an autonomous, self-driven individual and a good communicator
  • You are trustworthy and handle sensitive data with care
  • You are currently enrolled as a student and are able to work at least 15 hours per week
  • You have strong interpersonal skills in English and are able to read and understand complex documents in German

Jobs at Gini

Head of Business Development – New Ventures

Head of Business Development – New Ventures

Head of Business Development – New Ventures

GINI | MUNICH, GERMANY

Who we are – Gini family 

Gini is an established FinTech Start-Up with currently 40 passionate people. We are creating a software assistant that enhances everyone’s quality of life – by automating tedious, mindless tasks. We work in self-organized and cross-functional teams which give everyone at Gini immense autonomy and responsibility. Transparency, innovation and continuous improvement are fundamental pillars in the way we work together.
You will be joining the “Innovation Lab”, our internal product incubator which drives innovation by exploring and validating new ideas.

Your perks

  • Flexible working hours and home office
  • An annual training budget of 2.500 € and 5 extra days off for personal and professional development
  • A “Steward” who helps you settle in and cares for your personal growth
  • Fruit, coffee, tea, cereal, snacks and loads of soda and beer
  • Amazing location in downtown Munich
  • A feedback-giving culture full of purpose and community. Check out what employees and candidates say about us on kununu and Glassdoor.

Your playing field at Gini

  • Your mission is to drive Gini’s growth by identifying new business opportunities – be it re-thinking our existing products or validating new ideas
  • You are constantly ‘out there’ in the market discussing ideas with (potential) customers and help your team translate their needs into product requirements
  • You will develop strategies on how to best enter new markets and to maintain a competitive advantage
  • You will work data-driven, prove the interest of the market and win over first new leads by cold calling, networking, and delivering exceptional Gini-style sales pitches
  • Together with your team you will invent, prototype, and evaluate new products, before agreeing on whether an idea is ready to be built by a Gini academy

Your profile

  • You are autonomous, self-driven and achievement-oriented: You don’t make excuses, you find ways to make it work
  • You are a true networker, highly empathetic, and possess excellent negotiation and presentation skills
  • Thanks to your structured way of working you are able to juggle various partner requests and tasks at the same time
  • You are fluent and super comfortable in German and English
  • You have 3+ years of experience in Business Development in the B2B sector and a proven track record of closing deals with a volume of >100k

Jobs at Gini

Intern for Sales & BizDev

Intern for Sales & BizDev

Intern for Sales & BizDev

GINI | MUNICH, GERMANY

Who we are – Gini family 

Gini is an established FinTech Start-Up with currently 40 passionate people. We are creating a software assistant that enhances everyone’s quality of life – by automating tedious, mindless tasks. We work in self-organized and cross-functional teams which give everyone at Gini immense autonomy and responsibility. Transparency, innovation and continuous improvement are fundamental pillars in the way we work together.
You will be joining the “Personal Invoice Assistance” Academy which delivers a hassle-free, AI empowered invoice payment solution to our banking partners.

Your perks

  • Flexible working hours
  • A mentor who actively supports you in your personal and professional growth
  • Fruit, coffee, tea, cereal, snacks and loads of soda and beer
  • Amazing location in downtown Munich
  • A feedback-giving culture full of purpose and community. Check out what employees and candidates say about us on kununu and Glassdoor.

Your playing field at Gini

  • Your mission is to empower our sales team in different markets throughout our whole sales cycle
  • You will support the various sales positions and execute market analyses independently
  • You will evaluate new business opportunities and get in touch with potential partners
  • You will back up our sales team in their day-to-day business to deliver our magic to partners (presentations, marketing activities, acquisition, people management, customer success activities)
  • You will get insights into our contract management and will be actively involved in our accounting processes

Your profile

  • You want to wrap your brain around Sales & Business Development topics for 6 months in a row
  • You easily connect with others due to your authentic and open personality, and want to bring in your full drive
  • You see problems as an opportunity to figure out a solution, and stay calm in the center of chaos
  • You are very well organized, structured and love to tackle topics in an analytical way of thinking
  • You are studying in a business related field, e.g. technology or innovation management, or business administration
  • You are native in German language and feel comfortable when talking or writing in English

Jobs at Gini

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